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Velrovia Group
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The kit behind SouthAfrica’s best functions.

Chafing dishes, urns, ovens and display fridges, tested in our Mbombela kitchen and delivered to all nine provinces.

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Velrovia Group remanufacturing and fulfillment facility in Mbombela — catering equipment tested, crated and shipped nationwide

Behind Every Order

This is not a retail storefront — it's our remanufacturing and fulfillment facility in Mbombela, South Africa, where every piece of catering equipment is inspected, tested, crated and shipped by insured freight to all nine provinces. We don't sell in person or offer local pickup; every order ships to your door.

  • Phone & Email Fitment Support

    Talk directly with our catering specialists for equipment sizing and venue planning before you order.

  • Tested Before It Ships

    Every appliance is powered up, temperature-calibrated and run through real service in our Mbombela kitchen before it's crated.

  • 12–24 Month Warranty

    Commercial-grade cover with spare parts held in stock in Mbombela. Refrigeration compressors carry 5-year warranty when registered.

  • 1-Business-Day Response

    Support, warranty and return requests get a reply within one business day by phone, WhatsApp or email.

Talk To A Specialist Browse Equipment

Specialized Velrovia Group Divisions

Explore our specialized catering equipment categories. Every piece is selected by experienced buyers, tested in our Mbombela kitchen, and backed by local spares and support.

Velrovia Group buffet and serving division — roll-top chafing dishes, 20L urns and serving sets being tested
Buffet & Serving Division

90+ Models In Stock

Roll-top chafing dishes, 20 litre urns, glass dispensers and serving sets that hold temperature from first toast to last dance.

Explore Division
Velrovia Group cooking division — convection ovens, griddles and gas ranges being fired up
Cooking Division

65+ Models In Stock

Convection ovens, cast-iron griddles, gas ranges and fryers built for volume — with spares we actually keep in Mbombela.

Explore Division
Velrovia Group refrigeration division — display fridges, beverage dispensers and blenders being calibrated
Refrigeration & Beverage Division

45+ Models In Stock

Display fridges, upright freezers, beverage dispensers and commercial blenders calibrated for South African ambient conditions.

Explore Division

How It Works

From search to your kitchen, here is exactly what happens when you order from Velrovia Group.

  1. 01

    Find Your Equipment

    Browse by category, venue type or capacity. Every listing shows real specs, power requirements and warranty. Not sure? Send your venue details and we'll confirm compatibility free of charge.

  2. 02

    Submit Your Order

    Enter delivery details and place your order — no upfront card payment required. A specialist contacts you within 1 business day to confirm details, arrange payment (card, EFT or 30-day terms for trade) and schedule dispatch.

  3. 03

    We Test & Crate It

    Your equipment is bench-checked, temperature-tested, cleaned and secured into reinforced freight crates with shock indicators at our Mbombela facility, backed by a written warranty before it ships.

  4. 04

    Delivered To Your Door

    Insured freight, typically 1–4 business days to major centres, 3–7 days to outlying areas. You get a waybill number by email and WhatsApp with live tracking. Two-person delivery for large items.

Velrovia Group order process: customer browsing, specialist confirming, workshop testing and crating, courier loading for nationwide delivery

1-business-day confirmation

12–24 month warranty

30-day returns

Our Business Operations & Process

Take a look behind the scenes at our Mbombela facility. Every step of our fulfillment lifecycle is built around honest testing, repeatable quality control, and equipment that survives real South African service.

Precision Testing & Calibration

Every oven temperature-probed, every urn water-tested, every fridge pulled down to setpoint. Digital logs kept for traceability.

  • Sub-micron temperature calibration
  • Chamfered element terminals
  • Full load cycle verification

Cleanroom Assembly & Inspection

Stainless steel polished, seals seated, glass fitted, lids aligned. Master technicians measure clearances and torque to spec.

  • Laser-aligned hinge geometry
  • 100% new OEM wear components
  • Micrometer tolerance logs

Quality Seal & Documentation

Each unit receives a serialized test report, warranty certificate and QR-coded asset tag linking to its service history.

  • Serialized test report
  • VAT invoice & warranty cert
  • Asset tag for lifecycle tracking

Crated Logistics & Freight Protection

Corrosion inhibitor, vapor barrier wrap, reinforced wooden crates with internal steel cradles and shock sensors.

  • ShockWatch impact indicators
  • Full transit insurance
  • Liftgate dispatch standard
Velrovia Group business operations: quality testing, cleanroom assembly, packaging and logistics coordination
Velrovia Group nationwide freight operations: crated catering equipment loaded on curtain-side truck with liftgate, South African highway and route map

Nationwide Freight & Transport Operations

How does your catering equipment travel from Velrovia Group in Mbombela to your kitchen anywhere in South Africa? We manage an end-to-end transport and logistics network built to ensure pristine, damage-free delivery every single time.

  • Dedicated Freight Fleet & 9-Province Network

    Our logistics team operates dedicated transport and collaborates with top-tier couriers to guarantee direct delivery across all nine provinces — Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Free State, Limpopo, North West, Northern Cape and Mpumalanga.

  • Steel-Reinforced Custom Wooden Crates

    Every appliance is bolted to internal steel cradles inside reinforced wood crates with sealed moisture barriers and ShockWatch impact indicators. No pallet wrap — proper crating for commercial equipment.

  • Hydraulic Liftgate & Direct-to-Kitchen Service

    Every shipment includes liftgate offloading direct to your kitchen or loading bay. Two-person crew for items over 50 kg. We coordinate delivery windows so your team is ready to receive.

  • Full Transit Insurance & Live Tracking

    Every shipment is fully insured from our dock to your door. Waybill and live tracking link sent by email and WhatsApp at dispatch. Support team monitors exceptions and proactively communicates delays.

The Velrovia Group Advantage

Why South African caterers, venues and procurement teams choose Velrovia Group for their equipment.

Commercial Grade Only

No domestic lookalikes. We specify motors, elements and 304 stainless that survive 40–80 cycles a day, then keep spares in stock.

12–24 Month Warranty

Commercial cover with local spare parts. Refrigeration compressors: 5-year warranty when registered within 30 days.

Advice Before the Sale

We'll tell you the smaller urn is the right one. Fewer returns, better kitchens, customers who come back.

Spares Held in Mbombela

Elements, thermostats, seals, glass lids, taps and fuel holders — in stock and shipping same day.

VAT Invoices & Trade Terms

Compliant tax invoices, purchase orders, 30-day approved terms and bulk pricing for procurement teams.

Nationwide Insured Freight

Flat R149 courier, free over R5 000. 1–4 days major centres. Full insurance, liftgate, live tracking.

30-Day Returns

Unused equipment in original packaging. Faulty items collected free. Change-of-mind at flat R149.

Tested in a Working Kitchen

Every piece cooked with, washed and run through real service in Mbombela before it's listed. Honest specs, real spares.

Velrovia Group advantages: equipment in use, warranty docs, support team, spare parts inventory, VAT invoices

About Velrovia Group

Velrovia Group began in 2019 with one borrowed chafing dish, a farmer's market stall in Mbombela, and a suspicion that catering equipment could look good and work hard. Seven years later we equip weddings, hotels, churches, coffee carts and family kitchens across all nine provinces.

Great catering equipment should be invisible. Nobody remembers a chafing dish. They remember the bobotie still steaming at 21:00, the pastry that stayed crisp, the coffee that kept coming. Our job is to make that reliability ordinary.

We started because we kept being handed equipment that failed in week three: handles that wobbled, elements that scaled, fridges that could not hold temperature with the door opening every few minutes. So we began importing and specifying our own, with thicker steel, replaceable parts and honest wiring diagrams, and testing everything ourselves.

Today Velrovia Group is a team of nine: two caterers, a kitchen designer, a product buyer, our workshop lead, three customer champions and a founder who still answers the phone on Saturdays.

Read our full story
Velrovia Group team in Mbombela — caterers, kitchen designer, product buyer, workshop lead, customer champions and founder
Velrovia Group remanufacturing and fulfillment facility exterior at 51 Bester St, Mbombela Central — industrial building with loading bays and delivery trucks

Velrovia Group
Our Facility

Our remanufacturing and fulfillment facility is based in Mbombela, South Africa. It is not a retail storefront — we don't sell in person or offer local pickup; every order ships by insured freight to your address.

Address
51 Bester St, Mbombela Central, Mbombela, Mpumalanga, 1201
Operations
Testing, calibration, assembly, crating, nationwide dispatch
Hours
Mon–Thu 08:00–17:30, Fri 08:00–16:30, Sat 09:00–13:00 (showroom by appointment)
Coverage
All 9 South African provinces via insured freight
Talk To A Specialist 073 592 7535

Our Business Model

How Velrovia Group delivers commercial catering equipment across South Africa — transparent, direct and built for the trade.

Direct Import & Specification

We work directly with manufacturers to specify equipment for South African conditions — voltage, ambient temperature, water quality and commercial duty cycles.

Mbombela Testing Facility

Every unit is unboxed, inspected, powered up, calibrated and run through real service in our kitchen before it enters sellable stock.

Nationwide Insured Freight

Flat R149 courier (free over R5 000). Reinforced crates, liftgate delivery, full transit insurance, live tracking to all 9 provinces.

12–24 Month Warranty & Spares

Commercial warranty backed by local spare parts inventory in Mbombela. 5-year compressor warranty on refrigeration when registered.

30-Day Returns & Support

Unused returns in original packaging. Faulty items collected free. 1-business-day response on all support channels.

Trade-Ready Documentation

VAT invoices, purchase orders, 30-day approved terms, bulk pricing and export documentation on request.

Velrovia Group business model: direct import, Mbombela testing, nationwide freight, warranty & spares, returns, trade documentation

Frequently Asked Questions

Quick answers about ordering, delivery, warranty and support. More in the Help Center, or call a person on 073 592 7535.

How do I place an order on Velrovia Group?

Choose your equipment, select a quantity and press Add to cart or Buy now. Buy now takes you straight to checkout. Complete your name, delivery address and contact details, press Place order, and we email a secure payment link within one business hour. You can also order by phone on 073 592 7535 or by email at sales@velroviagroup.co.za.

Which payment methods do you accept in South Africa?

We accept Visa and Mastercard credit and debit cards (3-D Secure), Instant EFT via PayFast, and standard bank transfer for orders over R5 000. Trade customers may request a pro-forma invoice and pay on approved 30-day terms. All prices are quoted in South African Rand (ZAR) and include 15% VAT.

Do you offer VAT invoices and accept purchase orders?

Yes. Every order is issued with a compliant South African tax invoice showing our VAT number. Add your company name, VAT number and purchase order reference at checkout or email them to sales@velroviagroup.co.za and we will attach them to your invoice.

Where do you deliver and how long does it take?

We deliver to every province in South Africa using insured, tracked couriers. Cape Town, Johannesburg, Pretoria and Durban are usually 1–4 business days after payment clears. Regional and outlying areas take 3–7 business days. Large items such as the Lumen convection oven or Polaris display fridge are delivered by two-person service and require someone on site to receive them.

How much is delivery?

Courier delivery is a flat R149 nationwide and free on orders over R5 000. Collection from our Mbombela showroom is free — we will confirm a collection slot. Bulky orders outside major centres may need a custom delivery quote before dispatch, which we always confirm with you first.

Can I track my order?

Yes. Once your parcel is collected you receive an email and WhatsApp message with a waybill number and tracking link. You can also email sales@velroviagroup.co.za with your order number (AE-YYYY-XXXXXX) and we will send a status update the same business day.

View All Questions

Everything for the pass, the buffet and the bar.

All equipment

The pieces venues reorder.

In stock in Mbombela and priced in rand including VAT. Hover any piece to watch it turn.

Tested in a working kitchen before it’s listed.

Every piece is cooked with, washed and run through real service in Mbombela first. You get honest stock counts, real power specs and spares we actually keep.

How we choose equipment

From a 40-seat bistro to a 400-guest wedding.

Weddings and functions

Chafing dishes, 20 litre urns and serving sets that hold temperature from the first toast to the last dance.

Shop buffet and serving

Hotels and guest houses

Display fridges, dispensers and blenders that make a breakfast service run calmly at 06:30.

Shop refrigeration

Caterers and kitchens

Convection ovens, griddles and urns built for volume, with spares held in Mbombela.

Shop cooking

Rated 4.7 out of 5 by 17 South African kitchens.

  • “Dessert service transformed”

    The heated glass means guests can actually see the cakes, and the temperature held through a 40-degree weekend. Very quiet.

    Tanja S., Knysna, Western Cape

  • “The prettiest thing on our welcome table”

    We infuse rosemary and grapefruit — it looks like something from a magazine. The gold spigot is solid, not painted plastic.

    Aneesa F., Cape Town, Western Cape

  • “Guests asked where the buffet was styled”

    The gold trim photographs beautifully under warm light. Held our curry and rice hot for the full reception and cleaned up in the dishwasher.

    Naledi K., Durban, KwaZulu-Natal

  • “Breakfast rush solved”

    Fourteen smoothies per jug, ice disappears in seconds, and the jug still looks new after four months of daily service. Worth every rand.

    Kiran P., Umhlanga, KwaZulu-Natal

  • “Ran a 180-guest wedding without reheating”

    We filled it at 15:00 and it was still pouring perfect tea at 19:30. The tap doesn't drip at all, which saved our linen. Arrived in Joburg two days after ordering.

    Thandiwe M., Sandton, Gauteng

  • “Perfect braai-side plancha”

    Made halloumi and smash burgers over the coals. Seasoning was already good and the handles stay cool with a cloth. Heavy in the best way.

    Sipho D., Nelspruit, Mpumalanga

  • “Even bake, no tray swapping”

    We do 300 croissants weekly for hotels. Even colour top to bottom, and the steam injection gives a proper shine. The support team helped us plan the 16 A circuit before delivery.

    Chef Mandla N., Cape Town, Western Cape

  • “Gifted at a wedding, loved it”

    The canvas roll makes it feel considered, and the gold handles match our platters. Delivered with a hand-written note.

    Zanele H., East London, Eastern Cape

  • “Quiet enough for a café counter”

    Loud, but that is a blender. The soft start means no smoothie on the ceiling, and the presets save my staff from guessing.

    Lerato S., Polokwane, Limpopo

  • “Solid refrigeration, lovely lighting”

    Two deliveries mid-service and it recovers temperature quickly. Register the compressor warranty when it arrives — easy online form.

    Owen M., Gqeberha, Eastern Cape

Questions, answered.

More in the Help Center, or call a person on 073 592 7535.

How do I place an order on Velrovia Group?

Choose your equipment, select a quantity and press Add to cart or Buy now. Buy now takes you straight to checkout. Complete your name, delivery address and contact details, press Place order, and we email a secure payment link within one business hour. You can also order by phone on 073 592 7535 or by email at sales@velroviagroup.co.za.

Which payment methods do you accept in South Africa?

We accept Visa and Mastercard credit and debit cards (3-D Secure), Instant EFT via PayFast, and standard bank transfer for orders over R5 000. Trade customers may request a pro-forma invoice and pay on approved 30-day terms. All prices are quoted in South African Rand (ZAR) and include 15% VAT.

Do you offer VAT invoices and accept purchase orders?

Yes. Every order is issued with a compliant South African tax invoice showing our VAT number. Add your company name, VAT number and purchase order reference at checkout or email them to sales@velroviagroup.co.za and we will attach them to your invoice.

Where do you deliver and how long does it take?

We deliver to every province in South Africa using insured, tracked couriers. Cape Town, Johannesburg, Pretoria and Durban are usually 1–4 business days after payment clears. Regional and outlying areas take 3–7 business days. Large items such as the Lumen convection oven or Polaris display fridge are delivered by two-person service and require someone on site to receive them.

How much is delivery?

Courier delivery is a flat R149 nationwide and free on orders over R5 000. Collection from our Mbombela showroom is free — we will confirm a collection slot. Bulky orders outside major centres may need a custom delivery quote before dispatch, which we always confirm with you first.

Planning an event? Send us your guest count.

We size the equipment for your menu and venue, and reply with a VAT-inclusive quote within one business day.

Get a quote